TERMS & CONDITIONS

Consultations

I, Karine Stephan, aim at offering a professional service to each of my clients.
Nutritional Therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing. However, Nutritional Therapy is not a replacement for professional medical advice. The nutritional therapist does not diagnose or treat.
You are responsible for communicating with your GP about any health concerns. It is a necessity for any client receiving treatment to inform their primary care provider about any nutritional programme.
You must notify the Nutritional Therapist of any diagnosis, treatment, medication and supplementation. There can be interactions between medications and dietary supplements.
You give permission to the Nutritional Therapist to contact your GP if necessary.
You are advised to report any concern about your nutritional programme with your Nutritional therapist promptly for clarification.
You understand that the recommendations provided are personal to you and may not be suitable for others.

Payment

You will receive an invoice before your initial appointment.
You may pay by bank transfer. Appointments require payment on the day of the service.
The Nutritional Therapist sometimes may recommend private testing and supplements, which are not included in the cost of your consultation.

Cancellations

Appointments cancelled without 24 hours’ notice may incur a 100% cancellation fee. I reserve the right to waive the fee under exceptional circumstances.

Packages

The Nutritional Therapy Standard Package must be completed within 8 weeks of the initial consultation (to allow for holidays and other commitments).

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