Terms & Conditions

Happy Living Nutrition – Website & Services Terms and Conditions

Last updated: February 2026

1. About Us

Happy Living Nutrition provides nutritional therapy services delivered online and in person. Nutritional therapy is a complementary approach and does not replace medical advice, diagnosis, or treatment.

2. Scope of Practice

Nutritional therapy practitioners do not diagnose or treat medical conditions. Advice is based on nutritional and lifestyle science and is tailored to the individual. Clients remain responsible for their own health decisions.

Clients are advised to inform their GP or primary healthcare provider of any nutritional programme and to disclose all relevant diagnoses, medications, and supplements.

3. Appointments & Services

Services are offered on a one-to-one basis, online or in person, and may include consultations, packages, and follow-up support. Recommendations are personal and not transferable.

4. Payment

Payment is required in advance of appointments or packages. Invoices are issued prior to services being delivered. Fees for consultations do not include the cost of supplements or private testing, which may be recommended separately.

5. Cancellations & Missed Appointments

Appointments cancelled with less than 24 hours’ notice may be charged at 100% of the session fee. Fees may be waived at the practitioner’s discretion in exceptional circumstances.

6. Refunds

Refunds are not routinely offered. Refunds may be considered under special or exceptional circumstances at the discretion of Happy Living Nutrition.

7. Packages

Packages must be completed within the agreed timeframe. In exceptional circumstances, programmes may be paused by mutual agreement. Packages are non-transferable and non-refundable once commenced.

8. Communication

Email is the preferred method of contact between sessions. Responses are usually provided within 48 working hours (Monday–Friday). Nutritional therapy does not provide emergency care; urgent concerns should be directed to appropriate medical services.

9. Website Content & Intellectual Property

All content on this website, including text, documents, and resources, is the intellectual property of Happy Living Nutrition and may not be copied or shared without permission. Website content is provided for general information only and should not be relied upon as personalised advice.

10. Limitation of Liability

While reasonable care is taken, Happy Living Nutrition cannot guarantee specific outcomes. Clients accept responsibility for implementing recommendations. To the fullest extent permitted by law, liability is limited to the value of services provided.